• STR Group of Companies

Patient Welcoming Procedure

Patient Welcoming Procedure

Patient satisfaction and comfort are among our top priority goals as STR Dent. For this reason, we have a carefully designed welcome procedure to greet every patient who comes to our clinic with a smile and make them feel comfortable. Here are the details of the patient reception process at STR Dent:

  1. Warm Welcome and Communication: When you step into STR Dent, you are greeted with a warm smile and a friendly welcome. Our reception staff establishes a friendly communication with you and listens carefully to learn about your needs.
  2. Appointment Confirmation and Information: After confirming your appointment, you will be given appointment details and necessary information about your visit. We answer any questions you may have to ensure you have a clear understanding of your examination or treatment process.
  3. Collection of Personal Data and Health History: As a new patient, we collect information about your personal data and health history. This information is important for planning your treatment and assessing your health condition.
  4. Clinic Tour and Introduction: To help you discover our STR Dent clinic, you will be given a short clinic tour and detailed information will be given about the services offered in our clinic. This makes you trust our clinic and feel more comfortable.
  5. Examination and Treatment Planning: After the examination by our physician, a special treatment plan is created for you in line with your needs and expectations. During this process, you are informed in detail about your treatment options and your decision-making process is supported.
  6. Post-Appointment Follow-Up: Following your treatment, we will provide you with regular feedback for post-appointment follow-up and support as needed.

As STR Dent, we always prioritize patient satisfaction and comfort. Our professional and friendly team is here for your health and smile. Contact us and take the first step towards a healthy smile!